PR and marketing

Media Release: Aprimo Marketing Studio On Demand to manage ABC Commercial VIP Program

Catriona Pollard - Thursday, December 16, 2010
Leading global provider of marketing software and services Aprimo® Inc. have partnered with ABC Commercial to enable its ABC Shop ‘VIP’ Loyalty Program activities. 

This partnership will allow ABC Commercial to manage the VIP program in-house, and generate rich customer communication based on their ABC preferences, profile and activity history. 

The ABC will specifically be using Aprimo Marketing Studio On Demand integrated software and will incorporate both direct email and SMS messaging services. 

ABC VIP is a customer loyalty program run by ABC Commercial, the ABC division responsible for the management of a range of media businesses delivering products and services to the global marketplace.    

Regional Director of Aprimo, Dermot McCutcheon said, “Aprimo Marketing Studio On Demand is an effective tool to help the ABC realise the full value of the VIP Loyalty Program and we are looking forward to helping them achieve this.”

“This strategic decision will allow the ABC to benefit from a comprehensive marketing platform that optimises performance on marketing investments as well as improving go-to market- execution and will help generate more revenue.”

“The solution enables the ABC to generate relevant and rich communication with the customer, based on preferences, profile and activities,” said Mr McCutcheon. 

ABC Loyalty Program customers will now have the opportunity to log on to the ABC Commercial sites using a secure ID and password. They will also be able to update their preferences and profile and make purchases from the site. 

Aprimo Marketing Studio On Demand provides modular marketing solutions that allows marketers to capture their target audience, engage them in more relevant and meaningful dialogue, convert them to customers and cultivate the lifetime value of each customer relationship. 

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Aprimo is a leading global provider of marketing software and services that enhance the productivity and performance of marketing organisations. The company’s integrated marketing software enables marketers to take control of budget and spends, eliminating internal silos with streamlined workflows, and executing innovative multi-channel campaigns to drive measureable ROI. Founded in 1998, Aprimo is headquartered in Indianapolis with offices worldwide.


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CP Communications PR Tips & News December

Catriona Pollard - Monday, December 06, 2010

While you are enjoying the end of year celebrations it might be worth taking the time to think about what you achieved this year and what your business New Year resolutions might be.
 
Every year for CP Communications seems to be exhilarating – and a touch exhausting! Totally my own fault – I like to have lots of things on the go! This year we have had the opportunity to work with amazing and lovely clients.

One of my favourite projects was the Macquarie University’s Women, Management and Work Conference where we used the collision of PR and social media to get amazing results.

We finally launched our YouTube Channel – PR and Social Media Tips TV. That was a goal for this year, and with my presentation from Social Media Women we finally had content to upload! So check it out! There are more tips to come.

On a personal note, I “got sick of myself” not taking up speaking opportunities, so I went from refusing to do public speaking to teaching a one day PR course and a 45 minute presentation in front 70 people! I’ve really enjoyed sharing my experience and expertise.

Thank you for reading our newsletter this year. It’s been lovely sharing our stories with you. We wish you a very merry Christmas and happy New Year! I am going to go lie under an umbrella on the beach for a couple of weeks and catch up on my reading, day dreaming and thinking about my New Year resolutions.

I hope you enjoy reading this newsletter. 
 
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Exclusives: Are they worth it?

If there is one thing a journalist loves, it’s a big, juicy exclusive, but before you go offering everything to one publication, it’s important to weigh up whether an exclusive will offer you the best results possible.

The argument for exclusives:

  • Exclusives are a clever way of building a relationship with a specific journalist. By giving the story to only one publication, you can build up a good rapport with a journalist that will definitely help you with future pitches.
  • You might get a better placement of the story in the publication by offering an exclusive. 
  • It’s not terribly common, but you will find some editors who only want a story if it is an exclusive. 

The argument against exclusives:

  • Journalists don’t make any promises. So offering an exclusive will not guarantee that the story will run.
  • It might be more effective to have a number of stories in a variety of publications.
  • Do exclusives even exist anymore? In the age of social media, anyone can break news and share stories online before a journalist has even had the chance to ask Who, What, Where, When, How? How often have you read a tweet, or a Facebook page update before hearing about a story on the news? Perhaps exclusives have had their day?

There is no right or wrong answer when it comes to exclusives, it’s up to you and should be judged on a case by case basis. As long as you know all the pros and cons, you’re set to make the best decision for your business.

Read the full story on Public Relations Sydney.

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How to connect on LinkedIn without fear

Is LinkedIn still a mystery for you? I still find it hard to figure out how to use it for lead generation so I asked Social Media Lead Generation expert, Tom Skotidas for his hot tips.

"My advice is simple: look for human connection points. They are the commonalities you find by reviewing your intended connection’s LinkedIn profile, Twitter posts, personal blog, and other online mentions. There are dozens of human connection points you can use, but here are some of the obvious ones:

  • People you know in common (available on their LinkedIn profile)
  • LinkedIn groups you share
  • Their blog posts or published articles (i.e. the ones you have read and enjoyed so much, as to form an opinion)
  • Schools you both attended

Once you have identified your human connection points, you are ready to write your LinkedIn invitation.

Be relevant. Make sure to address your invitee by their first name, and to clearly reference your connection points. Tell them how you found them, and why you want to connect. And make sure to pump up your credentials as well, via a strong LinkedIn profile."

To read the full story click here.

Tom is running a course on LinkedIn for Lead Generation on 7 December 2010 (which I am looking forward to attending!). For more information click here.

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Upcoming events

Here are some events coming up that we thought you might be interested in:

Internet Marketing & Social Media Fundamentals: A Full Day Practical
This workshop will focus on the fundamentals of internet marketing and social media marketing. It is entirely web-based rather than theory-driven, and uses online demonstrations and case studies to get you up to speed on the latest trends.
7 December 2010

The Future of Digital: Forecasts and Predictions for 2011
AIMIA presents the third annual ‘The Future of Digital-Forecasts and Predictions for 2011’. Industry experts will give an insight into what the New Year will bring and what opportunities and challenges the industry may face.
10 December 2010

Facebook & Twitter for Lead Generation
This course focuses on how to effectively utilise Facebook and Twitter for successful lead generation. Learn from Tom Skotidas, an industry expert who has met and exceeded divisional sales targets for the past four years with the help of social media. Ideal for marketing professionals and sales people.
14 December 2010

Website Management
Many organisations are still facing challenges in how to successfully design their website to enhance collaboration with customers. Learn how to optimise usability and accessibility to maximise the business benefits of your online presence.
19 January 2010

Marketplace Visibility – How to Grab Your Slice of the Action
A Women’s Network Australia luncheon with guest speaker Debra Jacobs, who will teach you how to catch people’s attention and keep it, create relationships with existing and potential clients, and sell your product, without wasting time and money.
10 February 2010


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Media Release: The first Snowy Mountain property goes under virtual hammer

Catriona Pollard - Monday, November 22, 2010

A picturesque alpine property set amongst the playground of Australian celebrities will be the first Snowy Mountain property to be sold online. 

The “Jillamatong” property located on the Alpine Way, the ‘golden mile’ between Jindabyne and Thredbo is expected to draw a large amount of interest from around Australia due to its close proximity to two of the major snow fields and a major tourism area of Australia. 

The property will be marketed to potential buyers by Kosciusko First National using SOLDONLINE.COM.AU, Australia’s premier online property auction provider, with bidding starting on 9 December and ending on 14 December 2010. 

Gordon Jenkinson, Principal of Kosciusko First National said, “We are really excited to be the first in the Snowy Mountain area to be selling properties online. Most of our buyers are from outside the region so it makes complete sense to offer this service.”

“The majority of our sales are now coming over the internet as are our enquiries, so online auctions are the perfect extension of our services.”

“In rural areas including our own it is increasingly difficult to get genuine buyers to attend an onsite auction. We end up with a lot of onlookers, but no buyers.”

“In places like the Snowy Mountains there are great distances involved in attending auctions and often unpredictable weather that turns buyers away. By removing the need for unnecessary travel we are hoping to achieve a better result for all involved.”

“The auction will run over four days allowing interested parties to make educated decisions and consult family members or advisors throughout the whole process which is not always possible on the spot at a traditional auction.” 

“This is a great opportunity as property along the Alpine Way rarely comes onto the market and “Jillamatong” is the only rural residential property currently for sale in the Crackenback Valley,” said Mr Jenkinson. 

Director of SOLDONLINE.COM.AU and Licensed Real Estate Auctioneer, David Scholes agrees, “With nearly 80 percent of properties being researched online, it makes sense to have auctions online as well.”

“An online auction is the perfect choice for a property such as this one with interested buyers potentially coming from right across Australia.”

“We have made auctions accessible for a greater range of bidders who can register and bid from wherever they are at their own convenience. This way both buyers and sellers have increased flexibility and can make their decisions from the comfort of their own home in their own time,” said Mr Scholes. 

The property includes a recently renovated four bedroom, two bathroom home with an additional two bedroom, one bathroom flat on a 2.034 hectare block.

It also includes a permanent fresh water bore and 15,000 gallons of storage capacity as well as a stable and several recently recladed out- buildings with huge potential. 

The current LEP allows for the property to be used as a bed and breakfast (with DA approval).

The property can be viewed at http://www.soldonline.com.au/property_details.htm?id=101220 and on site appointments can be arranged by calling Kosciusko First National on 02 6457 2000. 

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SOLDONLINE.COM.AU run simple, secure and stress free online property auctions for residential, commercial and rural properties. Vendors or their Agents can now take advantage of this online system that allows for increased flexibility in the traditional auction system allowing bidders from anywhere in the world to take part, 24/7. The extended bidding period removes the pressure normally associated with traditional auctions.


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Media Release: The Dubs broadcasts a social media series for Tony Ferguson Weightloss across Facebook and Skype

Catriona Pollard - Tuesday, November 16, 2010
Digital engagement agency The Dubs has launched a conversation campaign for Tony Ferguson Weightloss being broadcast on social platform Facebook and integrating Skype video diaries.

Called the Tony Ferguson ‘Buddies’, the initiative uses Facebook and Skype to stimulate conversation between two recruited buddies selected to diarise their eight week Tony Ferguson Weightloss program using each other for support and inspiring others to do likewise. 

The Dubs Managing Director, Josh Frith said, “the Buddies were chosen from a global recruitment drive across the Tony Ferguson Facebook channel - they are genuine people looking to support each other as they undertake the Tony Ferguson program to reach their weight loss goals.”

“We wanted to capture the real experiences people go through when looking to lose weight. We all know it’s hard without support so this is where the Tony Ferguson program kicks in with the buddies lending encouragement to each other as well. Building a global community where everyone is sharing a common purpose and are each others ‘buddy’ is really important.”

“The two buddies are real people so the weekly journey and video diaries will be unpredictable. These people have holidays planned, children home for holidays, and guests staying bearing alcoholic and carb ridden gifts.”

“Followers of the Facebook series will get to see how our buddies manage their weight loss program in the face of distraction and temptation. We think they’ll relate to the buddies and they can share their own personal experiences with the buddies and build support to others looking to lose weight.”

“Given people like to share their stories and offer advice through social media channels we believe it provides the brand and its founder Tony Ferguson with the perfect channel to become involved. Tony Ferguson participates in the conversation by offering advice which positions the brand as experts in the field to their audience,” said Mr Frith.

The campaign is targeting audiences in the UK, Australia, New Zealand and South Africa solely through the Facebook series and Skype video diaries. 

The Dubs has developed the digital strategy and content planning incorporating audience definition, content development and seeding.

The success of the campaign will be measured by increased interaction, new Facebook likes, fan engagement on the Facebook page as well as the amount of traffic driven to the respective Tony Ferguson websites. 

The campaign can be followed by ‘liking’ The Tony Ferguson Weightloss Program on Facebook http://www.facebook.com/TonyFergusonWeightloss.

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The Dubs is a digital engagement agency which creates environments that inspire audiences to interact with brands by connecting them with the brand’s story and each other. The agency has 15 years experience working with brands, content producers and their audiences such as ING Direct, AMP Capital and Bayer Animal Health in Australia and media groups such as the BBC, ITV and FremantleMedia in the United Kingdom. 

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CP Communications PR Tips & News November

Catriona Pollard - Wednesday, November 03, 2010

Recently The Australian's editor wrote Twitter is "the dunny door graffiti of the digital age, adding precisely nothing to the sum of human knowledge".

Interestingly, they printed this statement in the newspaper, yet deleted it in the online version of the article. Scared of the Twitter backlash I wonder.

When I tweeted this comment, it caused quite a storm. It was retweeted and commented on throughout the day.

Some of my favourite twitter responses were:
@bradatslice Journos how d'ya feel? Contributing to "the dunny door graffiti of the digital age..." as described by #TheAustralian
@gavincostello Interesting that all their journos are adding so much graffiti to the dunny door then
@bigyahu now who's calling the kettle black? How's The Australian's circulation doing this year? #outoftoucholdmediaass
@ccrichton I'm willing to bet The Australian's editor has never used Twitter. Typical ignorant comment from opinionated non-user.

Many of the people I follow on Twitter are journalists who share very valuable, thoughtful and interesting information.

In fact, most news outlets have Twitter accounts, as Twitter is a very accepted (and important) way of broadcasting news. Ironically, The Australian also has an account (@australian) with 15,600 followers. I’m guessing they're hoping their followers don’t think their tweets are worth flushing!

SPONSOR ME PLEASE – This month I’m doing the Yoga Aid Challenge which is like a marathon - but Yoga style. A nonstop "Salute to the Sun" sequence taking two hours. The charity I am supporting is dotcommob which helps the children living in Papunya, a remote indigenous community of 300 located in Central Australia. The community has an existing computer centre but no ongoing funding for a supervisor to open the wonderful world of the internet and technology to the children. Please support me by making a donation to this great cause. THANK YOU! Sponsor me here.

SPEAKING – I am speaking at two events this month. Social Media Women: The collision of PR & social media - how you can use it to your advantage and a 1 day workshop: PR and Media Strategy that get Results.

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Embargoes: What are they and when to use them?

We do PR for Macquarie University’s Faculty of Business and Economics and they conducted the recent research for the much publicised EOWA Australian Census of Women in Leadership. The number of women in management positions is a hot topic at the moment, and when the results were released the media release was placed under a strict embargo. But what does embargo mean and why was this tactic used? Let us explain.

 
So what is an embargoed release?
An embargoed release is a media release or announcement that is shared with the media in advance of its publishing date. Unlike ‘off the record’ which is never supposed to be published at all, embargoed information is intended to be published. But it is only meant to be published at the time disclosed by the release distributer.

The release shares confidential information with the journalist, but it is shared with the understanding that it is meant to remain confidential until the stated publishing date. This date is stated very clearly at the beginning of the release.

The crucial part to embargoes is the element of trust. By sending your release out with an embargoed release date you are placing a great deal of trust in the media to respect your wishes. However, by doing this you can help form a stronger relationship and earn the respect of the journalist and more often than not they will abide by your embargoed date. 

What’s the point?
Embargoes allow you to send your information out to journalists prior to the release date to give them notice of the upcoming news. This allows them to prepare their stories in advance. With increased lead time it gives the journalist time to provide additional insight into the issue that might not otherwise be part of a breaking news story.

When to use them
Very few announcements need to be embargoed. You might consider using an embargo if the announcement is complex and needs demonstrating and explaining or if there are commercial reasons why details can’t be shared gradually over time beforehand, such as competitive pressure.

Read the full article
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What's the deal with foursquare?

Before you dismiss foursquare as just another social media application you couldn’t possibly get your head around, we thought we’d give you a run-down of what it’s all about.
 
What’s foursquare?
Foursquare is a mobile application for your smartphone that essentially is a ‘social media game’ but can actually be used to help your marketing efforts, especially if you work in retail or hospitality.
 
The idea is, whenever someone visits a location, like a particular shop or café, they ‘check-in’ to that location. The person, who ‘checks in’ to a certain location the most, becomes the ‘mayor’ of that place.

Why would people use foursquare?
When someone ‘checks in’ to a location they can see if any of their friends have been there before, or are nearby at that time. You can use foursquare to give suggestions like ‘If you’re at X café, try the chocolate milkshakes, they’re amazing.’

It becomes a fun, competitive game to become the ‘mayor’ of the most places possible.  This is where businesses are jumping on board and offering incentives for people to come along to try and become the ‘mayor’ of their business.

Options for businesses
Not only can you encourage people to ‘check in’ to become the ‘mayor’ of your business but you may wish to offer deals to people to get them to ‘check in’ more regularly.

For example, the fifth time someone ‘checks in' to your clothes’ shop they get a free scarf with their purchase, or the third time they buy a sandwich from your takeaway shop they get a free drink.

To get things rolling, you may even offer ‘check in’ deals for people the first time they ‘check in’ to your business on foursquare. There are also wildcard specials that your staff need to verify before the user can claim their prize.

You can tailor these offers and start using foursquare to drive customers to your business and foster customer loyalty.

Read the full article
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Upcoming events

Here are some events coming up that we thought you might be interested in:

ADMA Digital Day 2010
Digital Day will focus on the dynamic and constantly-evolving area of digital marketing. It has been designed for marketing decision-makers, specifically those with an interest in the digital space. The conference will include high-profile speakers from Billabong International, BT Financial Group and Smirnoff.
8 November 2010

The collision of PR & social media - how you can use it to your advantage with Catriona Pollard
Social Media Women’s November event features co-founder Catriona Pollard, director of CP Communications. She will focus on how to combine PR & social media tactics to get your messages to your audiences.
9 November 2010

Email Marketing Summit Australia
EMSA aims to provide a thorough understanding of email marketing strategies and practices. Develop your skills in email marketing to enhance client communications and attain a competitive edge for your business. The one-day event features high-profile speakers from the marketing industry.
11 November 2010

iStrategy 2010
This event is the annual gathering for business, marketing, business development, IT and creative professionals involved in all aspects of online media and strategic management positions. This event will consist of industry-leading keynote speakers, interactive workshop sessions and invaluable panel discussions.
24 - 25 November 2010

PR and Media Strategy that get Results with Catriona Pollard
You'll learn the science behind an effective PR strategy including writing media releases that get results, how to approach journalists, how to write articles and case studies for the media as well as clever online tactics. In one day, you'll discover the secrets to getting good publicity that you can use for your own business.
25 November 2010


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The 2010 City of Sydney Business Awards were on the front cover of Central Magazine

Catriona Pollard - Friday, June 18, 2010

The 2010 City of Sydney Business Awards launched on Wednesday 16 June 2010 and the Awards were covered in Central Magazine.

Front Cover...



Page 4...

 


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CP Communications featured on mUmBRELLA

Catriona Pollard - Wednesday, April 07, 2010


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Media Release: Historic Moonan Flat Public School sold under virtual hammer

Catriona Pollard - Friday, February 19, 2010
Historic Moonan Flat Public School attracted over 2000 online visitors from all around Australia selling above the reserved price using soldonline.com.au.

soldonline.com.au provides simple, secure and stress free online property auctions for residential, commercial and rural properties.
 
The Moonan Flat Public School property was marketed by John Wood of North Shore Commercial Industrial to potential buyers using the online auction campaign with bidding starting on 1 February and selling for a price of $124,000 on 15 February 2010. 

Director of soldonline.com.au and Licensed Real Estate Auctioneer, David Scholes said, “soldonline.com.au allows prospective buyers to bid from anywhere in the world allowing for a greater variety of bidders.”

“The process gives buyers more control in the bidding process allowing decisions to be made in their own time wherever they are.”

 “The property page was viewed 2182 times and 36 contracts were downloaded with 19 registered bidders from Queensland, Sydney and Newcastle and throughout the Hunter Valley.” 

“The Moonan Flat Public School property was a wonderful opportunity to buy a piece of local history,” said Mr Scholes. 

“The online bidding system allowed for a greater range of bidders for the Moonan Flat property and the final results we achieved speak for themselves,” said Mr Scholes.

Director of North Shore Commercial Industrial, John Wood, said “soldonline.com.au worked well and made it possible to involve a wider group of bidders from various parts of Australia.”

The Moonan Flat property included an historic timber school building with four bedrooms, teachers’ residence, modern kitchen, grand main room, mature garden, extensive sheds and amenities on 1.5 acres. 

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soldonline.com.au run simple, secure and stress free online property auctions for residential, commercial and rural properties. The online system allows for increased flexibility in the traditional auction system allowing bidders from anywhere in the world to take part, 24/7. The extended bidding period removes the pressure normally associated with traditional auctions. 

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