PR and marketing

Almost 73 per cent of Australian workers in the mining, industrial and construction sectors have expressed their concern about the widening gap between the two-speed economy.

These are the findings of a recent survey of 1,030 Australians, working in the mining, industrial and manufacturing sectors, conducted by Ferret.com.au – an online business directory servicing the Australian mining, industrial and manufacturing sectors.

The survey revealed growing concerns of economic pressures caused by the weaknesses in the manufacturing, construction and retail industries in opposition to the mining boom.

Dom Weatherhead, Account manager for Ferret.com.au said, “This was one of the most significant responses when it came to addressing concerns and issues regarding the mining, industrial and manufacturing sectors. It shows that confidence really isn’t all that high at the moment.”

In addition to growing concerns about the Australian two-speed economy, was the belief that the mining boom is causing a skills shortage in Australian businesses that are outside of the mining sector. However, those surveyed also expressed concern about a skills shortage in the mining sector, with just over 50 per cent believing the shortage does exist.

“Just over 51 per cent of those surveyed expressed concern for skills shortages occurring in sectors like manufacturing and retail due to the mining boom, but almost the same amount of those surveyed expressed concerns about a shortage of skills in the mining sector as well,” said Mr Weatherhead.

In response to the skills shortage, 54 percent of the Australian workers in the mining sector indicated they believe automation is needed and only 10 per cent indicated they don’t.

“Automation is slowly increasing in the mining sector, with many companies implementing automated machinery in remote areas and places they find difficult to employ workers for,” said Mr Weatherhead.

“Although there are some negative aspects to automation, these results indicate that these workers are worried about the skills shortage and believe automation may be the answer.”

Business owners, managers and employees of the mining, industrial and manufacturing sectors were surveyed about the major issues of their sector including economic, environmental issues, and cost and effectiveness of resources.

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For further information or interviews please contact:
Lauren Milne
CP Communications
Phone: 02 9460 9200

About the survey
The survey of 1,030 business owners, managers and employees of the mining, industrial and manufacturing sectors over the age of 18 years was carried out over the months of March and April 2012 covering all states and territories of Australia and representing all demographics.

About Ferret.com.au
Ferret.com.au is an online business directory servicing the Australian Manufacturing, Industrial and Mining industries. Owned and operated by Catch, an online division of Reed Business Information Australia, Ferret.com.au provides a comprehensive central online source containing the latest product, company and industry news updates. www.ferret.com.au

Want to know how to create a healthy work environment? Listen to Catriona's interview with Mindfood Radio as she shares her top five tips for creating a healthy office. Listen to the podcast here!

Last week I was interviewed about mentoring. I was asked about the reasons why we need a mentor. Over my career I have mentored numerous business people and graduates and I see this as part of my contribution to the business community.

Here are the reasons why I believe mentoring is important:

Create a learning culture in your life – I think we’re responsible for our own learning. By seeking a mentor you are creating an opportunity to grow, which is what you need if you really want to be successful.

A source of support and advice – recently I had to deal with a difficult situation with a ex-business associate. The first place I went to for advice was my group of business friends. Informal mentoring is very invaluable so seek out people you trust and admire to provide you with support and advice.

Formal goal setting – mentoring is a great way to help you set a clear career path and set goals for yourself. It also makes you accountable for your own career goals.

Inspiration and a different perspective – spending time with a mentor that you admire can assist with your own perspective and can lead to better decision making.

Expanding your network – I can’t stress how important networking is for your career and business. A mentor can open up new networks with people outside your own sphere of influence. This can lead to new career opportunities you otherwise wouldn’t have access to.

Million Paws Walk – We are participating in the Million Paws Walk 2012 to help raise money for the RSPCA. We hope that by participating in the Million Paws Walk we can raise money and awareness to help neglected animals, but we need your help.

Please support our team and the RSPCA by donating to our CP Communications fundraising page. Help us achieve our (very achievable) fundraising target of $250!

Learn how to do your own PR – My next one day workshop – PR and Media Releases that get Results – is on 24 May. Learn how to construct a PR strategy including how to develop media angles, pitches, media releases, articles, case studies and editorials. You will also learn how to strategically use these tools to maximise your chance of achieving your PR objectives. This event is held at the Sydney Writers’ Centre. Register here.

I hope you enjoy reading this newsletter.
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How to write great content for the internet

Studies have shown that most people only spend 10 – 20 seconds viewing individual websites, which is hardly any time at all. So how do you get people to spend more time on your website and actually read your content?

The answer is to write valuable content that will appeal to your target audience and is presented in a clear format.

The way that we read internet content is different to how we read print text. People read slower on the internet and tend to scan the page, skimming over large chunks of content and focusing on subheadings and summaries. This means that you need to adapt your content for the internet to make it easier for people to read content on a computer screen.

• Make it brief: Cut down your print content by half .
• Break up the text: Small paragraphs of 40 – 70 words in length. Use subheadings, bullet points and empty space.
• Use links: Use hyperlinks to draw your reader’s attention to other articles that support your research or main points.
• Use inclusive language: Write content that will engage your reader by using the word ‘you’ instead of impersonal words such as ‘users’ or ‘consumers’.
• Create a catchy headline: Write a headline that will grab the reader’s attention and quickly convey the articles main point.

Read the full article on the CP Communications website.
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What you need to know before joining social media

Before you dive into social media there are a few things to consider.

Where is your target audience? Before you join a social media platform stop and think about where your target audience is. What social media sites are they using and which ones are they avoiding?

Which platforms suits your business? You don’t have to join all the social media platforms at once. Start by choosing the top two platforms that are right for your business.

Who will manage your social media accounts? Social media can be very time consuming. You need to consider who will manage your social media accounts and who is able to devote enough time to each site.

How will you use social media? You need to develop a strategy about how your business will use social media. This strategy should include what information you will post, how often it will be posted, how your brand will be represented and how you respond to positive and negative comments.

Are you prepared for a long relationship with social media? Social media is not just a onetime thing. It takes a long time to build a following on social media and to position your business as a valuable member of an online community.

Read the full article on our Public Relations Sydney blog.
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Upcoming events
Here are some events coming up that we thought you might be interested in:

The business of blogging – made easy!
Blogging is an essential social media tool for any business because it allows clients to get to know your business. It also demonstrates your business’s expertise and improves your search engine rank on Google. At this event you will learn about the type of content that your readers are looking for. You will also gather ideas for your first 10 blog posts.
3 May – North Ryde

How to write a business book with Valerie Khoo
This Sydney Writers' Centre seminar shows you how to turn your expertise into a best-selling business book. You will gain practical advice on how to position yourself as an expert and gain instant credibility by authoring a best-selling book. You will learn about how to how to keep your reader interested, the basics of publicity, how to structure your book and how to use it as a lead generation tool.
4 May – Sydney

Women in Banking and Finance Business Series Luncheon – Ita Buttrose and Oroton Group CEO Sally MacDonald
This event will host a lively discussion between Ita Buttrose and Sally MacDonald about their careers and the future of women in leadership positions. They will also explore the strategies that worked for them to achieve successful careers. Ita Buttrose is a businesswomen, media editor and bestselling author. Sally MacDonald is the CEO and Managing Director of Oroton Group.
9 May – Sydney

LinkedIn: How to build great personal and professional profiles
This She Inspires event will discuss how to use LinkedIn to promote your personal brand and your business. You will learn how to integrate LinkedIn into your social media strategy and how to complete your online profile. Friends of CP Communications (that's you!) receive 25% off when they book with this code CP05lisb
16 May – Sydney

Professional development program: Magnetic writing
This course will teach you how to improve your text, sharpen your writing skills and keep your readers engaged with your writing. You will be shown how to grab and hold an audience’s attention while communicating your message clearly and simply. You will be given skills to make composition easier, no matter what level of writing you are at.
16 May – Perth

Leaders with a life conference
This annual business event will provide attendees with the energy, ideas and inspiration to take their leadership style from good to great. National and international speakers will provide their tips and personal leadership experiences. This conference is perfect for anyone who dares or dreams of taking the lead.
21 – 22 May – Adelaide

Our Director Catriona Pollard was featured in a radio interview for mybusinesshelp.com.au discussing PR tips for small business. Learn about how small business owners can get themselves into the media. Listen here.

So you’ve sent out a pitch or a media release to journalists and have received no reply. What now? What should you do to find out if the journalist received your email or if they are interested? An essential skill for all PR professionals is to learn how to follow up with the media over the phone.

The best way to follow up with a journalist is by calling them. An appropriate time to follow-up is usually two to three days after the email pitch or release has been sent.

Never wait more than a week to follow up as waiting too long may result in the journalist deleting your email, the story being covered by another person or the story becoming (quite literally) yesterday’s news.

When it comes to following-up journalists the best advice would be to go with your gut instinct – listen to their tone of voice and the way they phrase their answers and make decisions based on that.

However, sometimes that can be a bit hard to do, so here are a few tips you should always take into account when following-up with a journalist.

Be very specific about the media pitch or release you sent them. Don’t just say “I sent you a release and wanted to know if you were interested”.

• Be polite and speak clearly
  When calling a journalist speak clearly and be very direct and to the point. Try to sound interested and enthusiastic to make the call interesting for the journalist.
• Don’t be afraid of journalists
  Don’t be intimidated by journalists, they are people too. If you contact them at a bad time apologise once and move on, apologising more than that can become annoying.
• Choose your questions wisely
  When calling a journalist don’t ask them if they are going to publish the media release. Instead, tell them the date you sent the media release on and what it was regarding. Simply ask if they received the release and if they would like further information or high resolution images.
• Be ready to respond to their requests
  You should be ready to supply the journalist with relevant images, additional information, event details or the contact details of your spokesperson. You can also line up interviews for the journalist to make it easier for them to cover your story/client.

Now that you have the journalist on the phone, how do you react to their responses? One way to calm your nerves and sound more confident on the phone would be to plan out what you want to get across – your pitch or key points.

However, any phone conversation can be unpredictable especially when dealing with a journalist. The best way to tackle any response from a journalist is to be flexible and prepared for anything. You may need to resend the release or answer detailed questions on the spot. More than likely you will need to leave a voice message, so be prepared for that.

Remember after every follow-up to make a note of the outcome to ensure you remember who you have called and who was interested.

The most important thing to remember when conducting a media follow-up is to remain confident and try to provide the most appropriate and interesting information for the journalist. With a little bit of preparation beforehand, you can then hang up the phone feeling like you’ve achieved your goal and maintained a good relationship with the journalist.

Social media strategy checklist

More and more businesses are using social media because it gives them another avenue to connect with customers but how do you determine which ones best suits your business?

Before you sign up and start Tweeting or Facebooking, you should think about the social media strategy. This means taking time to stop and think about what you want to accomplish.

CP Communications Director, Catriona Pollard, comments on work-life balance and tells her story about how she has started making more time for life outside of work:

Workaholics now in pursuit of leisure

Catriona Pollard worked herself sick. Until this year, 12-hour days and working weekends were the norm for the 42-year-old, who runs her own public relations firm. Managing staff, running a small business and meeting constant deadlines took its toll.''I wasn't making time for my hobbies,'' says Pollard, from Mosman. ''While I caught up with friends at work functions, I did lose touch with other friends. When you are overworked and exhausted, it is hard to see the joy in everyday life.''