PR and marketing

Next Digital acquires award-winning Asian digital agency FutureLab Asia as part of regional Asian expansion drive

Catriona Pollard - Thursday, February 09, 2012
One of Australia’s leading digital marketing agencies, Next Digital, has successfully acquired South East Asian digital marketing agency, FutureLab Asia.  With an ideas led approach and focus on social media, FutureLab Asia was identified as a natural fit for Next Digital to continue its growth strategy in Asia.

FutureLab Asia’s social media strategy skills will be integrated into Next Digital’s service offering across its three Australian offices and its three Asian offices in Kuala Lumpur, Shanghai and Singapore.  

The acquisition will strengthen Next Digital’s ability to create sophisticated social strategies for its clients in addition to the core digital strategy, creative, web, ecommerce, mobile and digital marketing services it offers.

“Next Digital undertook extensive research into digital marketing businesses in the ASEAN region and found FutureLab Asia to be a great business, with world class talent and services that really complement what we already offer,” says Andrew Burke, Chief Executive Officer for Next Digital.

“This acquisition will enable Next Digital to improve the way we deliver on the social media needs of our clients, and reinforces our focus on becoming a creative leader in Australia and the wider region.”

FutureLab Asia has a comprehensive portfolio of clients including well known brands such as Maxis, Johnson & Johnson, AirAsia and 7-Eleven.

“Their idea processes, creative thinking and ability to execute amazing and award-winning campaigns will add that extra level of firepower to Next Digital,” explains Mr Burke. “Acquiring FutureLab Asia is a key step in our growth strategy and follows our continued strong growth in China.”

The founders of FutureLab Asia, Janet Teo and Vic Sithasanan, will be joining Next Digital, and heading up two separate locations in South East Asia: Janet Teo is CEO of Next Digital Kuala Lumpur and Vic Sithasanan is CEO of Next Digital Singapore.

“We are exceptionally proud to have these two talented and passionate professionals driving the Next Digital business in the ASEAN region,” states Mr Burke.

With over 15 years experience with global brands they will be the driving force behind Next Digital in South East Asia.

“Next Digital is developing a strong network across the region, has great talent across its offices and focuses on developing exceptional work. We are all really excited to be part of this vibrant company and feel a close kinship because we share similar values,” adds Mr Sithasanan.

“Being part of Next Digital brings huge benefits to our current clients as we expand our digital offering in the Asian market, and provides us with the scale to compete with global agencies.”   

Effective today, FutureLab Asia will be rebranded as Next Digital.

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About Next Digital
Next Digital is a leader in creating successful digital strategies for clients throughout the Asia Pacific region.  They combine exceptional marketing thinking, regional understanding and technical firepower to develop and deliver broad digital programs.

Their love for all things digital has been going strong for more than 16 years. That journey has helped them hone their delivery and engagement approach, and has shaped how they innovate and keep in front of a fast changing digital space.

Next Digital is a true full service digital agency with over 170 talented digital specialists working throughout offices in Brisbane, Kuala Lumpur, Melbourne, Shanghai, Singapore and Sydney. www.nextdigital.com
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PR and Social Media news & events February

Catriona Pollard - Wednesday, February 08, 2012

I have enjoyed taking photos for a long time. I’ve never had one of those amazing expensive cameras, just the ‘point and click’ kind. I’ve often thought I should carry it around with me because I see photo opportunities everyday and have missed so many because I didn’t have my camera.

When I got my iPhone, I realised I was carrying a camera with me! I started taking photos most days and I am now an avid “iPhoneographer”. Yes that is a word. It’s also called mobile photography. There is a real movement in photography that now involves iPhone photos.

An app called Instagram has really facilitated this movement. It allows you to enhance, add filters and share your photos easily. Over the holidays I spent time exploring the people and ‘language’ of this app. There are IGers (Instagramers) all around the world, with a group in Sydney and Melbourne. You tag your photos so people can easily find the genre i.e. #ocean #clouds.

What’s a photo if it isn’t shared! So you start following people and liking their photos. They follow you back and you can add comments on photos. I have “met” some lovely people and great photographers. It’s another community I’m a member of now.

It’s even gone main stream. The Sydney Morning Herald ran a competition over summer for iPhone photos through Instagram. They requested you upload your photo to Instragram using the hashtag #summerherald and they chose the best to be published in the paper (I jumped for joy when one of my photos was used. Yippee).

When I was in Milford Sound in New Zealand over the holidays I was with people with amazing telephoto lens’ etc, and there I was with my ‘point & click’ camera in one hand and my iPhone in the other. It was quite funny!

Check out my photography blog ‘Life as I see it’ and I’m CatrionaPollard on Instagram if you want to join in the fun.

While we are on the subject of photography, I want to thank Shane D Photo for my gorgeous new professional photos!

Learn how to do your own PR! – My next one day workshop - PR and Media Releases that get Results - is on Thursday 23 February 2012. Learn how to construct a PR strategy including how to develop media angles, pitches, media releases, articles, case studies and editorials. You will also learn how to strategically use these tools to maximise your chance of achieving your PR objectives. This event is held at the Sydney Writers’ Centre. Book now!

I’m speaking at SheInspires on Social Media. Come and learn a step by step guide to social media and how you can use it to increase the profile, credibility and reputation for your business – and yourself. 28 February 2012, 6:00-7:30, The Rocks Sydney. Its $45 and we have a 25% off code – CP02insm – for our friends (which is you!). 

Want to join our team? We are looking for an experienced PR consultant to join our team. Send us your resume if you or anyone you know is interested in working with us. We’d love to hear from you.

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How to follow up with the media

So you’ve sent out a pitch or a media release to journalists and have received no reply. What now? What should you do to find out if the journalist received your email or if they are interested? An essential skill for all PR professionals is to learn how to follow up with the media over the phone.

The best way to follow up with a journalist is by calling them. An appropriate time to follow-up is usually two to three days after the email pitch or release has been sent.

Be very specific about the media pitch or release you sent them. Don’t just say “I sent you a release and wanted to know if you were interested”. 

  •  Be polite and speak clearly
    When calling a journalist speak clearly and be very direct and to the point. Try to sound interested and enthusiastic to make the call interesting for the journalist. 
  •  Don’t be afraid of journalists
    Don’t be intimidated by journalists, they are people too. If you contact them at a bad time apologise once and move on, apologising more than that can become annoying.
  • Choose your questions wisely
    When calling a journalist don’t ask them if they are going to publish the media release. Instead, tell them the date you sent the media release on and what it was regarding. Simply ask if they received the release and if they would like further information or high resolution images. 
  •  Be ready to respond to their requests
    You should be ready to supply the journalist with relevant images, additional information, event details or the contact details of your spokesperson. You can also line up interviews for the journalist to make it easier for them to cover your story/client.

Read the full article CP Communications News.
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Google+ Business Pages: What are the advantages?

Every business is different and so needs a different communications strategy. Not all businesses will be suited to the features and benefits that Google+ Business Pages offer, however some advantages of a Google+ Business Page include:

  • Search Engine Optimisation (SEO):
    SEO is all about using techniques to drive the right people to your website. These include key words, back links and valuable content that will help search engines naturally find your site without paying for ads.

    As Google is one of the biggest search engines and therefore ranks Google+ very high in search results, it makes sense that SEO would be the top advantage for owning a Google+ Business Page.
  • Google Services:
    By creating a Google+ Page, an organisation has direct access to all other Google services integrated into the system. Such services as Google Maps, search, YouTube, Android, Chrome and Gmail provide even greater exposure for a business. 
  •  It helps build connections:
    Google+ pages don’t just interact with other pages; they interact with the entire Google+ world. Businesses can add people to circles, +1 comments and photos, add their own photos, edit their profile, host Hangouts and share things.
  • Host hangouts:
    Google+ allows businesses to host their own Hangouts – live video chats with other users. Potentially a business could use these hangouts to have meetings with international clients, have expert discussions with potential clients or stream a live question and answer session. With live streaming businesses have even more of a reason to engage with their target audience.
  • Circles:
    Circles are a feature on Google+ and Google+ Pages that allow the profile user to create groups of similar people or businesses. This makes it easier for businesses to send out targeted or tailored messages to each individual group.

Read the full article Public Relations Sydney blog.
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Upcoming events

Here are some events coming up that we thought you might be interested in: 

Social Media Marketing Course (Sydney)
Want to learn how to use social media for marketing your business? The Social Media Marketing course will teach you the key principles for using social media successfully and examine best practice examples. This intensive day course will cover the key social media platforms such as Facebook, Twitter, LinkedIn, YouTube and blogging.
3 February- Sydney, NSW 

Social Media Women
How do you measure reputation on social media? Kate Carruthers, an expert and forecaster in online collaboration, social media and digital integration, will explain the new social recommendation economy and why reputation matters. She will discuss how to make the new social recommendation economy work for you.
7 February- Sydney, NSW

The League of Extraordinary Women volume II
This networking event is for all young up and coming female entrepreneurs to meet like minded females, network in an informal environment and establish new business and personal relationships. You will hear from some of Australia’s leading female entrepreneurs such as Jodie Fox, Telstra Business Woman of the Year 2011.
9 February- Sydney, NSW 

Secrets of success for women in leadership
The Secrets of Success seminar is the first step of The Butterfly Program for Women in Leadership, which is a personal development program designed specifically for women in leadership and those who aspire to leadership roles. This seminar will offer tips on how to overcome obstacles and control thoughts, feelings and actions to get better results.
16 February – Melbourne, Victoria

Accelerate your digital business
Most entrepreneurs and companies do not have a plan to grow their business. AIMIA and VentureOne have created the ‘Accelerate your digital business’ workshop to help you grow your business in 2012. They will discuss how partnerships, joint ventures and investments can accelerate your business.
28 February- Sydney, NSW 

Web editing course
At this one-day course you will learn how to upgrade your web editing and e-copywriting skills. You can participate in discussions, gain hands on experience and work on your own projects with the guidance of an experienced online editor.
27 February- Sydney, NSW


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How to follow up with the media

Catriona Pollard - Tuesday, February 07, 2012

So you’ve sent out a pitch or a media release to journalists and have received no reply. What now? What should you do to find out if the journalist received your email or if they are interested? An essential skill for all PR professionals is to learn how to follow up with the media over the phone.

The best way to follow up with a journalist is by calling them. An appropriate time to follow-up is usually two to three days after the email pitch or release has been sent.

Never wait more than a week to follow up as waiting too long may result in the journalist deleting your email, the story being covered by another person or the story becoming (quite literally) yesterday’s news.

When it comes to following-up journalists the best advice would be to go with your gut instinct – listen to their tone of voice and the way they phrase their answers and make decisions based on that.

However, sometimes that can be a bit hard to do, so here are a few tips you should always take into account when following-up with a journalist.

Be very specific about the media pitch or release you sent them. Don’t just say “I sent you a release and wanted to know if you were interested”.

  • Be polite and speak clearly
    When calling a journalist speak clearly and be very direct and to the point. Try to sound interested and enthusiastic to make the call interesting for the journalist.
  • Don’t be afraid of journalists
    Don’t be intimidated by journalists, they are people too. If you contact them at a bad time apologise once and move on, apologising more than that can become annoying.
  • Choose your questions wisely
    When calling a journalist don’t ask them if they are going to publish the media release. Instead, tell them the date you sent the media release on and what it was regarding. Simply ask if they received the release and if they would like further information or high resolution images.
  • Be ready to respond to their requests
    You should be ready to supply the journalist with relevant images, additional information, event details or the contact details of your spokesperson. You can also line up interviews for the journalist to make it easier for them to cover your story/client.

Now that you have the journalist on the phone, how do you react to their responses? One way to calm your nerves and sound more confident on the phone would be to plan out what you want to get across – your pitch or key points.

However, any phone conversation can be unpredictable especially when dealing with a journalist. The best way to tackle any response from a journalist is to be flexible and prepared for anything. You may need to resend the release or answer detailed questions on the spot. More than likely you will need to leave a voice message, so be prepared for that.

Remember after every follow-up to make a note of the outcome to ensure you remember who you have called and who was interested.

The most important thing to remember when conducting a media follow-up is to remain confident and try to provide the most appropriate and interesting information for the journalist. With a little bit of preparation beforehand, you can then hang up the phone feeling like you’ve achieved your goal and maintained a good relationship with the journalist.


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PR Consultant

Catriona Pollard - Monday, February 06, 2012
* One of Sydney’s most respected PR Agencies
* Work on PR and social media.
* Get noticed in a small team!

The opportunity exists for a PR Consultant ideally with around 3 years PR experience. You will be doing both PR and social media for global and local brands.

Pioneers in PR and social media strategies, we’re one of Sydney’s most respected and innovative boutique PR agencies.

People who work with us describe us as “absolute professionals” who are “always on the lookout for new ideas and points of difference.” We work in a proactive way, so our clients can achieve the exposure that’s right for their business goals. Many have remained loyal for almost ten years.

We’re looking for an PR Consultant who will be a key team member and:
* Manage with PR and social media campaigns
* Manage client relationships
* Be responsible for media liaison and story ideas
* Writing so much more than just boring media releases!

You will have:
- Completed degree qualifications in Public Relations, Journalism, Business Marketing/Advertising, or a related field
- High level of written and verbal communication
- Be flexible, adaptable and ready to learn quickly

In return we can offer you a fun place to work with a team of like-minded professionals plus the creative stimulation that comes from working with one of the most highly regarded names in the business.

We are based in Crows Nest, 5 mins walk from St Leonard's train station and buses.

To find out more about what makes us tick read our blog www.PublicRelationsSydney.com.au and read our client testimonials at www.cpcommunications.com.au
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Media Announcement: Macquarie University professor Nonna Martinov-Bennie appointed to the AUASB

Catriona Pollard - Wednesday, January 25, 2012

Macquarie University’s Faculty of Business and Economics International Governance and Performance Research Centre Director, Professor Nonna Martinov-Bennie, has been appointed to the Auditing and Assurance Standards Board.

Before becoming an academic, she was a Senior Audit Manager with Deloitte Touche Tohmatsu, managing audit teams for major corporate audit clients. Prof. Martinov-Bennie is a FCPA and FCA and continues to be involved with the profession as a member of several advisory committees.

“It is a great honour, as the only academic member, to be appointed to such a prestigious and important regulatory body. I look forward to contributing my expertise and experience to the Board and its standard-setting activities”, she said.

The Auditing and Assurance Standards Board is an independent statutory agency of the Australian Government, responsible for developing standards and related guidance for auditors and providers of other assurance services.

About Macquarie University Faculty of Business & Economics (FBE)
Macquarie University’s Faculty of Business and Economics offers undergraduate and postgraduate courses in addition to strong academic research in the fields of accounting and finance, actuarial studies, business, economics, marketing and management.


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Social Media Women February

Catriona Pollard - Tuesday, January 17, 2012

Reputation matters- Klout, Kred, and the growth of the social recommendation economy with Kate Carruthers.

How do you measure reputation on social media? It’s so much more than the number of followers you have.

Both Klout and Kred measure influence based on your ability to drive action. The Klout Score uses data from social networks to measure true reach, amplification and network impact. Kred analyses billions of tweets from the last 1,000 days to calculate your Kred. Every interaction you have made in that time is part of your score. It measures Influence and Outreach level.

But are they accurate? Kate will explain the new social recommendation economy and why reputation matters. She will discuss how to make the new social recommendation economy work for you.

About Kate:

Kate Carruthers is an expert and forecaster in online collaboration, social media, digital integration, unified communication, email and search marketing.

With extensive experience in senior executive roles for diverse organisations such as GE, AMP, Westfield and State Government she currently works in business strategy and implementation roles. Kate has also lectured in postgraduate business at Macquarie University and taught TAFE level courses in business and management.

She is Co-Founder of Social Innovation Sydney and was a long standing member of the Institute of Electrical & Electronics Engineers and is a Senior Member of the Australian Computer Society. She is on the Advisory Board for the Schools of Computer Science & Software Engineering and Information Systems & Technology at the University of Wollongong.

Kate is currently studying law part time as an external student with Queensland University of Technology.

Twitter: @kcarruthers 
Blog: http://katecarruthers.com/blog/

Please note: This month's Social Media Women is being held on the FIRST Tuesday of the month as the second Tuesday falls on Valentines Day.

A not to be missed event- learn about the new social recommendation economy and why reputation matters.

Register now for our February event at

http://socialmediawomenfebruary.eventbrite.com


Date: Tuesday 7 February 2012 (First week in February)
Time: 6:00pm - 8:30pm
Venue: The Supper Club at the Oxford Hotel
,
134 Oxford st, Darlinghurst.

(Enter the Oxford St side of the hotel and walk up the stairs. Metered parking is a few steps away on Bourke St, $1.10 per hour)

 

 


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Media Release: Regional Australians unprepared for major effects of NBN

Catriona Pollard - Thursday, November 24, 2011

Rural and regional Australians are unprepared for the impact a faster internet service will have on their businesses and everyday lives when the National Broadband Network (NBN) is introduced – with many seeming confused about what the changes will mean for them.

These are the findings of a recent survey of 1030 rural and regional Australians conducted by FatCow.com.au, an online business directory servicing the Australian farming, agricultural and horticultural sectors. The survey revealed confusion over the NBN with contradictory opinions surfacing about whether any impact will even be noticeable, especially to their businesses.

Over a third of rural and regional business owners said they would not take advantage of the NBN to promote their business even though over half of all the business owners surveyed claim to be found by customers via the internet.

Commercial Manager for FatCow.com.au, Paul Ryan, said, “Regional and rural Australians don’t seem to understand the incredible potential of the NBN. Many business owners don’t believe their customer numbers will increase and the majority believes competition will stay the same, which shows a real lack of education about what the NBN can actually lead to.”

When business owners were asked about the NBN and possible increases in competition and customer numbers and orders:
· Almost 54 percent stated they did not think their business would be negatively impacted by customers buying products from overseas online stores.
· 71 percent did not believe the NBN would create more competition for their business.
· Over half believed the NBN would not help to deliver more customers or orders.

Although more than 70 per cent believe owning a business website is important and 85 per cent will continue to engage online, 60 per cent of regional and rural Australians are worried about the cost of the NBN.

“The NBN will bring fantastic opportunities for all regional and rural Australians. It will bring forth the potential for increased revenue in business, faster internet which will improve productivity and a much wider scope for business services. Yet many Australians are unwilling to pay for it,” said Mr Ryan.

While almost 96 per cent of non business owners believed the internet was a viable channel for buying and selling agricultural products online, 72 per cent would not consider starting a business regardless of faster internet access.

Rural and regional Australians were surveyed about the effects of major issues on their town including the economy, environmental issues and cost of resources.

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For more information please contact:
Lauren Milne
CP Communications
P: 02 9922 1063

About FatCow.com.au and the survey
FatCow.com.au is an online business directory servicing the Australian farming, agricultural and horticultural sectors. Owned and operated by Catch, an online division of Reed Business Information Australia, FatCow.com.au provides a comprehensive central online source containing the latest product, company and industry news updates.

The survey of 1030 rural and regional Australians over the age of 18 years was carried out over the months of August, September and beginning of October, covering all states and territories of Australia and representing all demographics.
 www.fatcow.com.au


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Social Media Women December: Social Media Women Christmas drinks!

Catriona Pollard - Tuesday, November 22, 2011

Christmas is on its way and Social Media Women are celebrating the end of another fantastic year filled with a range of amazing speakers who have contributed to the success of Social Media Women.

As a thank you to everyone who has attended and contributed to our Social Media Women events we would like to invite you to help us to celebrate its success on the last Social Media Women night for 2011.

Feel free to join us anytime from 7pm on the 13th December at The Oxford Street Hotel. We would love to see you there!

Register now for our December event at http://socialmediawomendecember.eventbrite.com

Date:    Tuesday 13 December 2011

Time:    7:00pm-8:30pm

Venue:  The Supper Club at the Oxford Hotel, 134 Oxford St, Darlinghurst (Enter the Oxford St side of the hotel and walk up the stairs. Metered parking is a few steps away on Bourke St, $1.10 per hour)

Meet amazing women as well as discussing the ever changing world of social media.

The open discussion about social media is one of the best parts of the event. So bring your social media questions for the group to answer.


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